The Best Ways to Use Dynamics CRM Connectivity

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If you’re looking to see how Dynamics 365 can boost your business connections, you’re in the right place! We offer dedicated services to quickly set up and get your D365 implementation running smoothly.

With the improved Connect feature in Dynamics CRM (on-premises), you can easily build and explore connections between different types of information. Whether it’s users, contacts, quotes, sales invoices, or other entities, you can link them effortlessly. Just go to a record, click on Connections in the menu, and see all the links it has with other data. It’s a simple way to understand and manage relationships between different pieces of information in your system.

Assigning a function to a connection during its creation is standard practice. You may categorize your contacts by assigning those labels like “Account Manager” or “Colleague,” among many others. Relationships between records can be classified based on the connection roles established between the parties involved, such as those between a manager and an employee. Business, family, and friendship are the three main categories of connection responsibilities. Your system administrator can add new connection roles.

Establish a Connection

  • To connect one file to another, open the file you want to join, and then choose Connect > to another in the menu bar.
  • You’ll hear the term “source record” used to describe the initial file you work with.
  • To specify your connection role for the item you wish to connect to (the target record) in the New Connections dialogue box, enter a title and select this role. You may add a description if you like.
  • Target record roles might mirror those of their respective sources, be changed, or be left unfilled.
  • If it becomes necessary, you have the possibility of changing the connection’s owner. To complete the form, click Details.
  • Choose to save the freshly created connection, save and close the form, or save and renew to open the form again and make a new connection.
  • Check out the ties that bind a record.
  • One can view a list of associated records by opening the relevant document.
  • Select Connections from the drop-down selection next to the record’s name to see all the relationships between forms.

use dynamics crm connectivity

Turn off the Connection

  • Deactivating or erasing a record link is the best way to eliminate it if you no longer need it. Bring up the information with which you want to part ways.
  • After clicking the down arrow next to the record’s name, choose Connections from the list of related entries.
  • Choose the link you wish to remove, then click Deactivate or Delete.
  • Connecting Dynamics NAV to Microsoft Dynamics 365 for Sales allows the two systems to share data and work together. Or else, you can use D365 migration servicesto upgrade your environment completely.

The following information is required as a bare minimum to establish the connection:

  • You will be prompted to enter the server’s URL where you installed Windows XP 365 for Sales. The URL identifies the Microsoft Dynamics 365 for the Sales department and the machine on which the Microsoft Dynamics 365 for Sales server is installed by providing the URI scheme (HTTP or HTTPS) and the fully qualified domain name (FQDN).
  • To connect to Microsoft’s Dynamics CRM for Sales, a connection must be set up, tested, and turned on.
  • Set up your CRM for Sales connection using the Microsoft Dynamics CRM for Sales Connection Setup box for any authentication method other than Microsoft 365. Alternatively, you may utilize the wizard-like supported setup provided by Microsoft Dynamics for Sales.
  • Network Communication to assist you in completing the necessary setup fields for Microsoft 365 authentication. The steps below detail how to manually enter information into the areas of a Dynamics CRM Marketing Connection Setup window.
  • In the search box, type “Microsoft Dynamics 365 for Marketing Connection Setup,” then click the link.
  • To get to Dynamics CRM for Sales, please provide the URL, username, and password for the server’s service account.

Suppose you wish to establish a connection to CRM for Business, for example, using a specific authentication type. In that case, you can do so by filling in the fields on the Identity Type Details Fast Tab. Connection strings are used by XRM software to connect to Dynamics CRM.

You may connect to your on-premises or cloud-hosted Microsoft Dynamics CRM environment with the help of the XRM tools. Connection strings in Microsoft SQL Server are conceptually comparable to this.

Native support for connection strings in configuration files includes encryption of sensitive settings. Thus, avoid directly coding a link to your Dynamics CRM installation into your application and instead set up the link when deploying.

Under “Progress” on the Home menu, click “Test Connection” to ensure your network settings are correct.

Dynamics NAV attempts a connection to the Microsoft Dynamics 365 for Sales server.

A message indicating that the test was completed appears if the parameters are correct and a connection can be made.

If the system can’t connect to Microsoft Dynamics 365 for Sales, it will show an error message that explains what went wrong and why.

Note: If Dynamics NAV detects that data encryption is off, it will prompt you to turn it on. Select “Yes” and complete the form to encrypt your data. If you don’t want to, click the “No” option. Data encryption can be turned on at a later time.

To make the link active, click the Enable button.

The connection settings will be maintained if you don’t activate the connection immediately, but users won’t be able to access data in Microsoft Dynamics 365 for Sales from within Dynamics NAV. Later, when you’re ready, you may return to this window to activate the link.

If synchronization between Microsoft Dynamics 365 for Business and your other apps isn’t already set up, you will be prompted to confirm whether or not to use the default synchronization arrangement.

By configuring synchronization, you can ensure that shared records between Microsoft Dynamics 365 for Sales and Dynamics NAV always have the most recent information. Select “Yes” to allow the default data synchronization setting or “No” to turn it off.

We advise you to begin synchronization immediately. You can change the connection settings to utilize the system’s default synchronization methods later.


The link between Windows Dynamics 365 and marketing is active, and we’ve set up the connection details. You’re all set to use Dynamics NAV to handle data from Microsoft Dynamics for Sales.

In the Dynamics 365 for Business admin panel, you can access many settings to make the system more secure and start processing sales orders. If you need more info on setting up connections in Dynamics 365 CRM, please contact us anytime.”

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